I just recently had to take a short trip to the US on work and I thought I would jot down some of the challenges I had to face in terms of connectivity in the hope that this would be give some pointers to others in the same boat.
I must point out upfront that I am a little technologically challenged (even though I have been an IT professional for the past decade !) when it comes to connectivity, phones etc.
The first question I had even before I got on the plane was how would I be able to charge my laptop, cell phone etc when I was in the US. I explored quite a few options including voltage convertors. It is surprisingly hard (atleast not easy) to find an adaptor/convertor in electrical outlets in India - surprising because I live in Hyderabad from where so many people supposedly travel to all parts of the world daily and I had thought that there would be a great demand for this.
A friend suggested that I check out the Samsonite store and see if they have an universal adaptor. I did and this is what I found. It is called a Worldwide Adaptor Plug and it can be used with any device anywhere in the world. It has an input socket that allows you to plug in all kinds of electrical devices from anywhere in the world. You can then select the plug based on which continent/country you want to use it in (North America/Australia/UK etc). It cost me Rs 1450 - a tad expensive. But I believe it is a good deal.
One important thing to remember about the plug is that it is just that - a plug. It is not a voltage convertor (even though the guy at the Samsonite store assured me that it could convert voltage — I did take the precaution of checking the manual and there it was on the very first page of the manual !) But that should not be a major problem because most electronic devices ( I am mostly referring to cell phones and laptops here) come with adaptors that can take inputs ranging from 100-240 V. All you need with such devices is a plug, anyway. But be sure to check the readings on the charger that comes with these devices before you plug them in.
The second thing in terms of connectivity was getting a phone once I landed in the US.
You have conventional options in terms of calling home as soon as you land i.e buy one of those expensive calling cards from vending machines for 10 or 20 USD, use a pay phone and make the call. This is expensive and can only be used to make that “safe arrival” or “pick me up I am at the ariport” calls.
A much easier and less expensive option is localphone.com which is very similar to a calling card, but much less expensive. The idea is simple yet effective: Once you register with the site, you can specify a location from where you expect to make most of your calls during your stay in the US (you can change this location as often as you want if you expect to be travelling around the country a lot) or any other country for that matter. The website will provide you a local number for that particular location that you can call directly from a cell phone/landline/pay phone etc. You will then be asked for a account id and PIN for verification. After you are verified, you can go on and dial the number you wish to call. The international calling rates are some of the best available at 2-3 cents per minute for India. Further, if you want to get rid of the hassle of entering the verification information (account id, PIN etc) every time you make a call, you could go to the localphone website and specify a number from where you expect to make your calls most of the time (again, you can specify multiple numbers and change them frequently) When you call from this registered number, you go straight to calling your destination number. But the best thing I liked about this was the speed dial option. You could specify a number that you expect to be calling frequently (your home in India for example) and add that number to your “speed dial” on the website. The site will then provide you a local number specifically for this India number. When you call this local number, you go straight to your India number…just like that !
In addition to this, the website will also allow you to call a toll-free number instead of the local number we talked about above but at a higher calling rate. I believe it all evens out in the end.
Another inexpensive option is the famous Mother India calling cards. This has features and rates very similar to localphone though I am not sure if they have the “speed dial” option.
Keep in mind that since registering with these sites would require internet access and probably a credit card, you would do well to get this all sorted out before you leave India unless you have ready internet access, credit card etc in the US as soon as you land.
Most people are, of course, familiar with Vonage, MagicJack etc which are VoIP calling options that turn out to be much cheaper. I, however, could not explore these options since they usually require you to install something on your computer or to sign a contract (in case of Vonage, I think). But if you know you are going to be in the US for a reasonable amount of time (say a year or two) you should definitely explore these options.
(Its worth saying that localphone also has a VoIP option and there are several SIP phones available in the open source market. I have, however, not fully explored these options yet)
The last connectivity issue I wanted to write about was getting an actual, physical cell phone here in the US which I could use as a contact number. It is crazy to think that I spent the first 26 years of my life happily without ever feeling the need for a cell phone, but I now find survival very difficult without one, even if it is only for a week !
The challenge here, of course, is that since I am on a short trip, I cannot sign the contracts that US cell phone service providers would need me to do. The same providers, however, have been a little considerate these days…they give you something called a prepaid card - yes, the same old prepaid card that most of us in India use everyday !
This prepaid card is slightly different in that it (amazingly) does not require an ID or address proof (atleast not in Walmart where I bought mine) as they do in India. You could just pick up the prepaid kit from the shelf and check out ! The prepaid kit comes with a phone (you have options here, different “packages” come with different phone models), a sim card, and some bonus airtime. Once you rip out the package when you get home, you can find instructions for “activating” the phone. These involve calling a toll free number or logging onto the internet to the service provider’s website and providing the details mentioned on the card. You can buy refill cards either at stores like Walmart or online at the service provider’s website.
Again, there are multiple options here in terms of how you want to use your airtime. There are the “pay per day” options where you are charged only for the days on which you use the cell phone. For example, AT&T has an option where they charge you $3 per day you use the phone and then on those days, you have unlimited talk time. This turns out to be prohibitively expensive since you will mostly use your phone every day and hence end up paying $90 per month which sounds ridiculous. There are also other options where you pay a flat 25 cents per minute on all calls. In addition to these, you can purchase feature plans such as unlimited talk time for a fixed dollar amount every month. The service providers all have mostly the same price range and I went for AT&T only because my friends here recommended it above the others. But you could get the same value from T-Mobile, Verizon, BoostMobile etc
Remember, though, that there is no free incoming in the US. All calls , incoming or outgoing, consume the airtime that you are going to purchase. So bear that in mind before choosing the right plan.
I believe I have covered most of the options that I know of. If you know of any thing else that might help folks travelling to the US, let me know and I will include it here.